1. Commitment to Data Sovereignty
BitByte Factory respects your right to control your personal data. If you have interacted with our website, utilized our WhatsApp Cloud API bot systems, or engaged with our automated Instagram messaging tools, you have the right to request the permanent erasure of all personal information and logs associated with your identity.
This protocol meets the compliance mandates of the Meta Platform Developer Policy (Data Deletion Callback & Instructions), GDPR Article 17 ("Right to Erasure"), and the Digital Personal Data Protection Act, 2023.
2. How to Request Deletion (3 Simple Methods)
You may initiate a data deletion request using any of the following channels:
Method A: Official Email Request (Recommended)
Send an email from your registered email address to our Data Protection Officer:
- To: contact@bitbytefactory.com
- Subject Line:
[Data Deletion Request] - [Your Full Name or Phone Number] - Body: Please state your registered phone number, email address, and specify if you want all WhatsApp logs, CRM records, or consultation notes permanently purged.
Method B: In-Chat WhatsApp Bot Purge Command
If you are currently chatting with any WhatsApp bot engineered by BitByte Factory, simply reply with the text:
Our webhook listener will immediately flag your phone number, revoke automated messaging access, and queue your database records for hard deletion.
Method C: Direct WhatsApp Contact with Architect
You may message our founder directly on WhatsApp at +91 7875329992 requesting data deletion.
3. Scope of Data Subject to Permanent Deletion
Upon verifying your request, we permanently wipe the following data points from our active databases and backup logs:
- WhatsApp Messaging Records: Chat conversation transcripts, timestamp logs, and delivery receipts.
- Identity Identifiers: Your phone number, full name, email address, and IP history.
- Appointment & Transaction Logs: Past booking entries, appointment reminders, and digital prescription history.
- Instagram Interactions: Scraped comment IDs and DM delivery timestamps.
4. Verification & SLA Timelines
| Stage | Timeline | Action Taken |
|---|---|---|
| Acknowledgment | Within 24 Hours | We confirm receipt of request and issue a Unique Deletion Tracking ID. |
| Hard Erasure | Within 48–72 Hours | Records are purged from all primary databases and cache layers. |
| Confirmation Notice | Upon Completion | A formal confirmation receipt is emailed/messaged to you. |
5. Legal Exceptions to Immediate Erasure
Under applicable laws, certain financial invoices, tax compliance filings, and GST transaction records must be retained for a mandatory statutory period (up to 7 years in India) for audit compliance. These records are isolated, encrypted, and restricted from any further processing.
6. 1-Click Email Generator
Need to Submit a Deletion Request Now?
Click below to open a pre-filled deletion request in your default email client:
Open Pre-Filled Deletion Email